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WhatsApp Rival Signal Reports Growing Pains as New Users Surge

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The logo for Signal, an encrypted-messaging app, is arranged for a photograph on a smartphone in Hong Kong, China, on Tuesday, July 7, 2020. Internet giants from Facebook Inc. to Google and Twitter Inc. say they won't process user data requests from the Hong Kong government amid concerns that a new security law could criminalize protests. Photographer: Lam Yik/Bloomberg
The logo for Signal, an encrypted-messaging app, is arranged for a photograph on a smartphone in Hong Kong, China, on Tuesday, July 7, 2020. Internet giants from Facebook Inc. to Google and Twitter Inc. say they won't process user data requests from the Hong Kong government amid concerns that a new security law could criminalize protests. Photographer: Lam Yik/Bloomberg

(Bloomberg) -- Signal, an encrypted messaging app that competes with other services including Facebook’s WhatsApp, said Thursday that verification codes used to create new accounts were delayed because of a flood of new users.

“We are working with carriers to resolve this as quickly as possible,” the non-profit foundation said in a tweet. “Hang in there.”

The surge came just hours after Elon Musk endorsed the service and amid reported changes to WhatsApp’s terms of service.

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